Refund & Returns Policy

Digital Products

All products offered on our website are digital products delivered electronically. No physical goods are shipped. Once a digital product has been delivered to the customer, it is considered received and accessible.

Refund Eligibility

We strive to provide a reliable and satisfying customer experience. Refund requests may be considered in the following situations:

• The customer did not receive the digital product after completing the purchase.
• The customer received incorrect or incomplete access details.
• The delivered product does not function as described, and our support team is unable to resolve the issue after troubleshooting.

Non-Eligible Refund Requests

Refunds cannot be issued in the following cases:

Returns

Because all products are delivered electronically, physical returns are not required. If a refund is approved, any access credentials associated with the order may be deactivated to maintain security and prevent further use.

Refund Request Process

To request a refund, please contact our support team at contact@keysdays.com. Please include the following information:

• Full name
• Order number
• Email address used during checkout
• A brief description of the issue

Resolution Time

If a refund request is approved, the refund will be processed within 3–5 business days. The exact time required for the funds to appear may vary depending on the payment provider or banking institution.

Duplicate Purchases

If a customer accidentally completes the same purchase more than once, we will refund the duplicate transaction once the situation has been verified.

Non-Transferability

All digital products are intended solely for the original purchaser. Reselling, transferring, or sharing access may result in loss of access without eligibility for a refund.

Contact Us

If you have any questions regarding this Refund & Returns Policy, please contact us at:

Email: contact@keysdays.com
Address: 24–26, Arcadia Avenue, Fin0000, London, United Kingdom, N3 2JU