Refund & Returns Policy

Digital Products

At KeysDays, all products available on our website are digital products delivered electronically. No physical items are shipped.

Once your payment has been successfully processed, your digital product will be delivered via the email address provided during checkout and/or made available through the order confirmation page.

Because our products are digital in nature, they are considered delivered once access has been successfully provided.

Refund Eligibility

Customer satisfaction is important to us. Refund requests may be approved under the following circumstances:

• You did not receive your digital product after your payment was successfully completed.
• You received incorrect, invalid, or incomplete product information or activation credentials.
• The product does not function as described, and our support team is unable to resolve the issue after reasonable troubleshooting.
• You were charged multiple times for the same order due to a duplicate transaction.

Each request is reviewed individually based on the information provided.

Non-Refundable Situations

Refunds will not be granted in the following situations:

• An incorrect email address was entered during checkout.
• You no longer need or want the product after purchase.
• You purchased the wrong product or selected the wrong edition.
• You failed to verify that the product was compatible with your device or operating system before purchasing.
• Access to the product was lost due to misuse, unauthorized sharing, account security issues, or third-party interference.
• The product has already been successfully delivered, accessed, activated, downloaded, or used.
• The issue results from software installed on your device, system configuration, or circumstances outside our control.

Returns

As all products are delivered electronically, physical returns are not applicable.

If a refund is approved, any associated product keys, licenses, or access credentials may be disabled or revoked to prevent further use.

How to Request a Refund

To request a refund, please contact the KeysDays support team at:

Email: contact@keysdays.com

Please include:

• Full name
• Order number
• Email address used during checkout
• A detailed description of the issue
• Screenshots or error messages (if applicable)

Refund requests are typically reviewed within 24–48 business hours.

Refund Processing

Once a refund has been approved, it will be processed using the original payment method.

Please allow 3–5 business days for the refund to be issued. Depending on your payment provider or financial institution, it may take additional time for the funds to appear in your account.

Duplicate Purchases

If you accidentally place the same order more than once, we will refund the duplicate payment after verifying the transaction.

License Usage

All digital products sold by KeysDays are licensed exclusively to the original purchaser.

Any unauthorized resale, transfer, distribution, or sharing of license keys or access credentials may result in the suspension or termination of access without eligibility for a refund.

Contact Us

If you have any questions regarding this Refund & Returns Policy, please contact us:

KeysDays Support
Email: contact@keysdays.com

We are committed to responding to all inquiries as quickly as possible.