{"id":10639,"date":"2026-07-09T00:17:33","date_gmt":"2026-07-09T00:17:33","guid":{"rendered":"https:\/\/keysdays.com\/?page_id=10639"},"modified":"2026-07-10T18:30:30","modified_gmt":"2026-07-10T18:30:30","slug":"exchange-policy","status":"publish","type":"page","link":"https:\/\/keysdays.com\/index.php\/exchange-policy\/","title":{"rendered":"Exchange Policy"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"10639\" class=\"elementor elementor-10639\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4c34c164 e-flex e-con-boxed e-con e-parent\" data-id=\"4c34c164\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4341c213 wd-width-100 elementor-widget elementor-widget-wd_title\" data-id=\"4341c213\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"wd_title.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"title-wrapper wd-set-mb reset-last-child wd-title-color-default wd-title-style-default wd-title-size-extra-large text-left\">\n\n\t\t\t\n\t\t\t<div class=\"liner-continer\">\n\t\t\t\t<h4 class=\"woodmart-title-container title wd-fontsize-xxxl\">Business Information<\/h4> \n\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7d7c59f elementor-widget elementor-widget-wd_text_block\" data-id=\"7d7c59f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"wd_text_block.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"wd-text-block reset-last-child text-left\">\n\t\t\t\n\t\t\t<p class=\"p1\"><strong>Business Information<\/strong><\/p><ul><li>Business Name: KeysDays<\/li><li>Website: <a href=\"http:\/\/keysdays.com\">keysdays.com<\/a><\/li><li>Address: 325 NW 12th Ave Miami, FL 33125 United States<\/li><li>Email: <a href=\"mailto:contact@keysdays.com\">contact@keysdays.com<\/a><\/li><\/ul><h5 class=\"p2\">\u00a0<\/h5>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-013a6c0 e-con e-atomic-element e-flexbox-base e-c9295ea \" data-id=\"013a6c0\" data-element_type=\"e-flexbox\" data-e-type=\"e-flexbox\" data-interaction-id=\"013a6c0\">\n    \t\t<div class=\"elementor-element elementor-element-d28123a elementor-widget elementor-widget-wd_text_block\" data-id=\"d28123a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"wd_text_block.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"wd-text-block reset-last-child text-left\">\n\t\t\t\n\t\t\t<h2><span class=\"s1\"><b>Digital Products Only<\/b><\/span><\/h2><p class=\"p3\">All products available on <span class=\"s1\"><b>KeysDays<\/b><\/span> are digital products delivered electronically. No physical shipping is required. Due to the instant delivery and accessibility of digital items, exchanges are handled differently from physical product exchanges.<\/p><h2><span class=\"s1\"><b>Eligibility for Exchange<\/b><\/span><\/h2><p class=\"p4\">An exchange may be approved under the following circumstances:<\/p><ul><li>You received an incorrect digital product.<\/li><li>The license key or activation code provided is invalid due to an error on our part.<\/li><li>The access details provided were incomplete or incorrect.<\/li><li>The delivered product cannot be accessed or activated, and our support team is unable to resolve the issue after troubleshooting.<\/li><\/ul><h2><span class=\"s1\"><b>Non-Eligible Exchange Requests<\/b><\/span><\/h2><p class=\"p4\">Exchange requests may be declined in the following situations:<\/p><ul><li>An incorrect email address was entered during checkout.<\/li><li>The digital product has already been successfully activated or used.<\/li><li>The issue is related to device compatibility, operating system requirements, regional restrictions, or technical limitations on the customer\u2019s side.<\/li><li>The customer purchased the wrong product, edition, platform, or license type.<\/li><\/ul><h2><span class=\"s1\"><b>How to Request an Exchange<\/b><\/span><\/h2><p class=\"p3\">To request an exchange, please contact our support team at:<\/p><p class=\"p3\"><b>Email:<\/b> contact@keysdays.com<\/p><p class=\"p4\">Please include the following information:<\/p><ul><li>Your full name<\/li><li>Order number<\/li><li>Email address used during purchase<\/li><li>A brief description of the issue<\/li><li>Screenshots or error messages (if applicable)<\/li><\/ul><p class=\"p3\">Our support team will review your request and respond within <span class=\"s1\"><b>24\u201348 business hours<\/b><\/span>.<\/p><h2><span class=\"s1\"><b>Processing Time<\/b><\/span><\/h2><p class=\"p3\">If your exchange request is approved, a replacement license key or digital product will be delivered to your email address. Most approved exchanges are processed within <span class=\"s1\"><b>one business day<\/b><\/span>, although some cases may require additional verification.<\/p><h2><span class=\"s1\"><b>Access Revocation<\/b><\/span><\/h2><p class=\"p3\">For security purposes, any previously issued license key, activation code, or digital access that is found to be invalid or replaced may be revoked or deactivated once a replacement has been issued, where technically possible.<\/p><h2><span class=\"s1\"><b>Limitations<\/b><\/span><\/h2><p class=\"p3\">Exchanges are provided only for the <span class=\"s1\"><b>same product originally purchased<\/b><\/span>. We do not offer exchanges for different products, upgrades, alternative editions, or products of equal or lesser value unless required by applicable law or approved at our sole discretion.<\/p><h2><span class=\"s1\"><b>Contact Us<\/b><\/span><\/h2><p class=\"p3\">If you have any questions regarding this Exchange Policy, please contact us at:<\/p><p class=\"p5\"><b>KeysDays<\/b><\/p><p class=\"p3\">325 NW 12th Ave<br \/>Miami, FL 33125<br \/>United States<\/p><p class=\"p6\"><b>Email:<\/b> contact@keysdays.com<\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\n<\/div>\n\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Business Information Business Information Business Name: KeysDays Website: keysdays.com Address: 325 NW 12th Ave Miami, FL 33125 United States Email:<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-10639","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/keysdays.com\/index.php\/wp-json\/wp\/v2\/pages\/10639","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/keysdays.com\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/keysdays.com\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/keysdays.com\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/keysdays.com\/index.php\/wp-json\/wp\/v2\/comments?post=10639"}],"version-history":[{"count":7,"href":"https:\/\/keysdays.com\/index.php\/wp-json\/wp\/v2\/pages\/10639\/revisions"}],"predecessor-version":[{"id":10683,"href":"https:\/\/keysdays.com\/index.php\/wp-json\/wp\/v2\/pages\/10639\/revisions\/10683"}],"wp:attachment":[{"href":"https:\/\/keysdays.com\/index.php\/wp-json\/wp\/v2\/media?parent=10639"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}